Swing Through Africa (Pty) Ltd (registration number: [TO BE COMPLETED]) ("STA", "we", "us", "our") is committed to protecting the privacy and personal information of visitors to our website and users of our services. This policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African legislation.
STA is the responsible party for the purposes of POPIA.
We collect:
We collect this through: our website enquiry form, email correspondence, telephone conversations, and automated technologies such as cookies.
We use your personal information to:
We process your personal information on one or more of the following grounds:
We may share your personal information with:
We do not sell your personal information to third parties. Where we share information with service providers, we require them to protect it in accordance with POPIA.
Where your itinerary involves destinations outside South Africa, your personal information may be transferred to service providers in those countries. We take reasonable steps to ensure that recipients of your information in other jurisdictions are bound by privacy obligations consistent with POPIA.
We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law. Enquiry records are retained for a reasonable period to enable follow-up communication and service improvement. Financial and booking records are retained for the period required by applicable tax and financial legislation.
You have the right to:
To exercise any of these rights, contact our Information Officer at the details provided above.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website uses cookies — small text files stored on your device — to improve your browsing experience. These include:
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.
We may update this policy from time to time. The effective date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.
For questions about this policy or your personal information, contact our Information Officer at the details in section 2 above.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator: